Privacy policy of siam-rental-solution.com

Siam Rental Solution Ltd.

Last Revised: November 23, 2025

Our commitment is to absolute transparency. Siam Rental Solution Ltd., a specialist in short-term rental management in Thailand, is dedicated to protecting the confidentiality of the data entrusted to us, whether from our partner property owners or the travelers we host.

1. Controller and Identity

The processing of your data is handled under the responsibility of Siam Rental Solution Ltd., whose information is:

  • Company Name: Siam Rental Solution Ltd.
  • Registration No.: 0505568017340
  • Head Office: 567/20 Village n° 3, sous-district de Nong Han, district de San Sai, province de Chiang Mai 50290, Thailand.
  • Contact Point: siam.rental.solution@gmail.com

2. Website Hosting and Security

Our digital platform is hosted by Hostinger. We rely on our host’s security protocols, along with our own technical measures, to protect the integrity and confidentiality of the information flowing through our site.

3. Nature of Processed Information

We collect only the information strictly necessary for the successful execution of our concierge services:

A. Data from Property Owners (Partners)

  • Contractual Management: Name, contact details (phone, email, address), property documents.
  • Financial Transactions: Bank details for the secure payment of rental income (after deducting our 15% commission).

B. Traveler Data (Guests)

  • Stay Details: Information provided via booking platforms (names, dates, group size).
  • Local Compliance: Photocopies of identification documents (passports/IDs) for the mandatory registration of stays with the Thai Immigration Authorities (TM30 form).

C. Website Usage Data

Technical information generated during your site visit (IP address, pages viewed, browser type) used for statistical purposes to enhance user experience.

4. Purposes of Processing: Why We Collect Data

Your data is processed to achieve the following goals, ensuring your property’s maximum performance:

  • Revenue Maximization: Using anonymized or aggregated data with our A.I. for optimal price setting (Dynamic Pricing).
  • Concierge Operations: Scheduling check-ins/outs, coordinating our 50+ employee team (cleaning, maintenance), and ensuring client communication.
  • Legal Obligations: Mandatory transmission of tenant information to Thai authorities.
  • Protection and Insurance: Managing claims and insurance files ($1M coverage) in case of property damage.

5. Sharing and Communication of Information

To execute our services, information is shared with:

  • Distribution Channels: Booking platforms (Airbnb, Booking, Agoda, VRBO, trip.com etc.) for listing management.
  • On-the-Ground Providers: Cleaning and maintenance teams to ensure service quality.
  • Official Authorities: Thai government authorities, where legally compelled.

6. Security and Information Retention

We implement security measures to protect your data against unauthorized access. Data is retained for the duration necessary to fulfill our contractual and legal obligations, particularly the required period for Thai accounting and tax records.

7. Your Prerogatives

You hold several rights concerning your data. You may contact us at any time to:

  • Access the information we hold.
  • Rectify any inaccurate data.
  • Request the limitation or deletion of your data (subject to our mandatory Thai legal requirements).

8. Management of Cookies

Our site uses cookies to ensure proper website functionality and analyze usage statistics. By continuing your navigation, you consent to the use of these cookies. You can disable their use via your browser settings.

9. Updates and Revisions

This charter may be updated to reflect changes in our services or regulations. We invite you to review it periodically.